House Manager - IHH

Position Name

Location

Summary

To provide supervision and life skills guidance to resident families for the YWCA Interfaith program, ensuring the smooth operation of the facility in a way that provides exceptional tenant services for residents while achieving the highest standards of compliance. This is a part-time Support Staff position with a minimum of 20 hours per week. 

Basic Responsibilities:

• Provide supervision of clients and shelter security during hours on-duty
• Answer and deal effectively with crisis calls
• Provide appropriate referrals to clients who are ineligible for shelter; provide referrals as needed to other community agencies
• Conduct new client intake procedures and shelter policy orientation
• Assist in facilitating move-in and move-out arrangements for shelter residents; prepare and clean vacant rooms
• Oversee completion of chores as assigned
• Supervise client use of medication and record accordingly
• Provide supplies to clients as needed
• Conduct daily room checks and routine safety checks
• Maintain cleanliness of shelter
• Maintain statistics for evaluation purposes
• Adherence to the polices of the program and the agency
• All other duties deemed necessary from time to time for the smooth operation of the program 

Skills and Qualifications:

• Strong interpersonal, communication and crisis intervention skills
• High School diploma or GED with at least one year experience in human services field
• Must be flexible with scheduling
• Valid Alabama driver's license and driving record acceptable by agency's insurance company

Applying